Why evidence cannot be deleted directly

Documents, photos and inventory items are the shared record of a home. If either side could quietly remove something, the record would lose its value in a dispute. So these records cannot be edited once uploaded, and deleting them follows a rule: the other side has to agree.

• Only admins can request a deletion.
• The tenant side, the landlord side and the owner side are separate. Agents count as part of the landlord side.
• An admin from the opposite side has to approve the request.
• If there is no admin on the other side, for example on an owned home, the deletion happens right away after you confirm.

• Every request, approval, rejection or cancellation is written to the Timeline.
• Contract files cannot be deleted at all, because they are part of the signed record.
• When you delete your account, what you shared stays for the other party.